• Employ a variety of methods to market the property for exposure to suitable tenants
• Assign licensed real estate agents to conduct property showings
• Process applications: run credit checks, verify income, obtain landlord, employer and other required references
• Present applications to property owner for approval or denial
• Collect security deposit and first month’s rent
• Prepare leases compliant with the Delaware Landlord-Tenant code and with relevant addenda, such as co-signer notice, pet deposit, snow removal, yard care, no smoking clause, etc
• Orient tenants, by reviewing leases and Landlord Tenant Code, lead paint disclosure documents, smoke alarm compliance, carbon monoxide awareness, trash and recycling regulations, etc.
• Conduct move-in inspections of the properties with tenants and document conditions of the properties

• Collect and deposit monthly rents and other payments, such as utility reimbursements
• Coordinate repairs and routine maintenance on properties as requested by owners and/or tenants. Tenant originated requests for repairs are verified before services are scheduled
• Engage specialty contractors when necessary after securing and evaluating competitive bid
• Conduct move-out inspections of the properties to determine return of security deposit and ascertain required maintenance
• Enforce lease provisions
• Attend to and resolve tenant concerns
• Negotiate and prepare lease renewals
• Review and pay investors’ bills, such as mortgages, taxes, and insurance
• Prepare detailed monthly financial statements, invoices, and annual tax forms
• Institute and follow through on court actions, when necessary, to recover delinquent rent and recover possession

Fee schedules are based on customized plans. We will be pleased to provide additional references upon request.